Terms of Service

These terms are the agreement between you and InventoryLink LLC, a Connecticut limited liability company ("we" or "us"), for using InventoryLink: the website, the dashboard and the API. By creating an account or using the app, you accept them, along with the Privacy Policy.

If you sign up for a business, you're confirming that you're allowed to accept these terms for it, and "you" means that business. You need to be at least 18.

It keeps stock levels matched between Shopify, WooCommerce and your own website or system, which you connect through the API. How many syncs you get each month depends on your plan.

We'll keep improving the app, so features can change. If we remove something important that you're paying for, we'll let you know ahead of time.

Use real information, keep your password and API keys private, and tell us right away at support@inventorylink.app if you think someone got into your account. You're responsible for what happens under your account and your keys.

Connecting a store lets InventoryLink read it and change its inventory quantities for you, within the permissions you approve on Shopify or your WooCommerce store. Their own terms still apply to how you use their platforms. You can disconnect whenever you want from the dashboard.

If you add your own channel, InventoryLink sends its stock changes to the webhook URL you give it. You're responsible for that endpoint, for what your system does with the changes, and for keeping its signing secret private.

InventoryLink is independent. It isn't affiliated with, endorsed by or sponsored by Shopify Inc. or Automattic Inc. (WooCommerce), and those names are trademarks of their owners.

• If you connect a Shopify store, paid plans are billed monthly through Shopify, on the bill Shopify sends you for your store. If you don't use Shopify, they're billed monthly by card through Stripe. Either way they renew on their own until you cancel. Prices are on the pricing page and don't include taxes.
• Every plan starts with a 14-day free trial. If you uninstall InventoryLink, or don't choose a plan, before it ends, you aren't charged.
• Trials and promotional prices follow the terms you see when you choose your plan, including the price and the date regular billing starts.
• You change plans on Shopify, from the Billing page in your dashboard. Shopify works out what the change means for your bill.
• To cancel, uninstall InventoryLink from your Shopify admin. Your plan ends then and won't renew.
• Without Shopify, you change your plan from Billing and cancel it from Settings in your dashboard. A canceled plan stays active until the end of the period you paid for.
• Payments aren't refundable, unless the law requires a refund or we decide to give one.
• Shopify or Stripe collects the payments. If your plan stops being active, for example because a bill wasn't paid, syncing pauses until it's active again.
• If prices go up, you'll hear from us at least 30 days before the change affects your subscription.

Don't use InventoryLink for anything illegal or to violate someone else's rights. Don't try to get into other customers' data, get around security or break the app. Don't overload it on purpose, dodge your plan limits or rate limits, or copy, resell or reverse engineer it, except where the law specifically allows that.

Treat API keys like passwords. We can slow down, suspend or revoke keys that are being misused or that put the app at risk.

Your data stays yours, both what you enter and what comes from your connected stores. You let us store, process and send it only as far as needed to run InventoryLink for you and to help you with it. The Privacy Policy has the details.

InventoryLink depends on Shopify, WooCommerce, the notifications they send and the internet. Any of them can be slow, fail or go down, so for a while your channels may show different stock. Keep an eye on your inventory: selling and fulfilling orders is still your call.

We're not responsible for overselling, lost sales or stock differences caused by delays, outages, the way a platform behaves, or wrong data.

We put a lot of care into keeping InventoryLink running and accurate, but it's provided "as is" and "as available". Unless we sign a separate written agreement with you, we make no warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We can't promise the app will never be interrupted or have errors.

As far as the law allows, we're not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, sales or data. For any claim related to InventoryLink, the most we can be liable for is what you paid us for it in the 12 months before the event that led to the claim.

If someone makes a claim against us because of your data, because you used InventoryLink against these terms, or because you broke a law or someone else's rights, you agree to defend us and cover the resulting costs.

You can stop using InventoryLink whenever you like. We can suspend or close an account for serious or repeated breaches of these terms, for non-payment, or when the law requires it, and when it's reasonable we'll warn you first.

Once an account is closed, it can't be used anymore, and its data is handled as the Privacy Policy describes. Sections 7 to 11 and 13 keep applying after that.

These terms are governed by Connecticut law, regardless of conflict of law rules. Any dispute goes to the state or federal courts in Connecticut.

When we update these terms, we'll change the date at the top. For important changes, we'll email you or post a notice in the dashboard at least 30 days before they take effect. If you keep using InventoryLink after that, you accept the new version.

These terms and the Privacy Policy are the whole agreement between you and us about InventoryLink. If a court finds part of them unenforceable, the rest still stands. If we don't enforce something right away, we haven't given up the right to.

You can't transfer this agreement without our OK. We can transfer it to whoever takes over InventoryLink.

InventoryLink LLC, Connecticut, United States. support@inventorylink.app